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FAQS

Frequently asked questions

Do you offer a free trial?

Yes, we do offer a free trial for our services. We understand the importance of allowing potential users to experience the value and functionality of our offerings firsthand. We believe in transparency and want you to feel confident in your decision before making any commitments. Take advantage of our free trial to see how our services can enhance your experience and meet your requirements. If you have any questions or need assistance during the trial, our support team is here to help. We invite you to sign up for the free trial today and discover the advantages our platform has to offer.

Do our customers and suppliers also need to access the platform?

No, it is not a requirement for your customers and suppliers to access the platform directly. When communicating with external parties, messages are delivered via email, allowing them to conveniently respond through their email interface. Replies from customers and suppliers seamlessly integrate into the Easly, ensuring a smooth and efficient communication process. This approach prioritizes accessibility and ease of use for your external stakeholders while maintaining the centralized communication and collaboration within the platform.

Is this tool GDPR compliant?

Yes, our tool is fully GDPR compliant. We have implemented robust data protection measures to ensure the highest standards of privacy and security for our users. Our commitment to GDPR compliance reflects our dedication to safeguarding sensitive information and upholding the trust of our users. We continuously monitor and update our practices to align with the latest regulations, providing a secure environment for your data and reinforcing our commitment to privacy and confidentiality.

Do Easly provide a customer portal?

Yes, indeed. Our platform offers a dedicated customer portal where customers can seamlessly create cases. This customer portal serves as an interactive space, enhancing the user experience by providing a convenient avenue for case initiation. Once a case is created, it is seamlessly integrated into your Easly user, ensuring a cohesive and centralized view of all cases. This feature is designed to streamline communication and facilitate a smooth workflow for both you and your customers.