Explore Our Use Cases
Popular processes and workflows configured by our customers
Returns &
Exchange
Streamline product return & exchange processes with smart routing, communication flows, and data tracking for your support team.
Exchange
Streamline product return & exchange processes with smart routing, communication flows, and data tracking for your support team.
Claims & Warranties
Automate and manage product claims from customers with workflows that ensure faster resolution, transparency, and less manual effort.
Automate and manage product claims from customers with workflows that ensure faster resolution, transparency, and less manual effort.
Repair &
Service
Simplify repair processes with structured workflows that guide tasks, track communication, and keep customers informed from start to finish.
Service
Simplify repair processes with structured workflows that guide tasks, track communication, and keep customers informed from start to finish.
Customer Support & Helpdesk
Centralize support requests with structured workflows that route issues to the right team, ensure faster response times, and reduce manual handling.
Centralize support requests with structured workflows that route issues to the right team, ensure faster response times, and reduce manual handling.
Spare
Parts
Allow customers to order replacement parts directly from your store or brand. They can quickly find the right components, track requests, and keep their products in perfect condition.
Parts
Allow customers to order replacement parts directly from your store or brand. They can quickly find the right components, track requests, and keep their products in perfect condition.
Make it easy to handle all customer requests in one place. From returns and claims to repairs and refunds.
With easly, everything stays organized, fast, and transparent.
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